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Travel should be comfortable, safe, and accessible for everyone. Whether you are flying for business, leisure, medical reasons, or family visits, airlines today provide structured services to ensure passengers with specific needs are well supported. If you are planning to travel with TAROM, understanding the process of requesting support in advance can make your journey smooth and stress-free.
TAROM special assistance services are designed for passengers who require extra help during their journey. These services cover:
Wheelchair assistance at the airport
Support for passengers with reduced mobility
Medical assistance during travel
Assistance for elderly passengers
Support for passengers with disabilities
Help for visually or hearing-impaired travelers
TAROM passenger assistance ensures that travelers can move safely from check-in to boarding, throughout the flight, and upon arrival at their destination.
You may request assistance if you:
Have limited mobility due to injury, disability, or age
Require a wheelchair request for departure or arrival
Need medical clearance for flight
Are traveling with medical equipment
Require support due to visual or hearing impairment
Are elderly and need guidance through the airport
TAROM disability support aligns with European Union accessibility regulations, ensuring that passengers with reduced mobility receive proper care and equal access to air travel.
If you are wondering how to request special assistance on TAROM, follow these steps carefully:
The easiest time to request TAROM special assistance is while making your reservation. During the booking process:
Select the special assistance option
Indicate the type of support needed
Provide detailed information about mobility or medical requirements
If booking through a travel agent, ensure they add the correct service request code to your reservation.
If you did not request assistance at the time of booking, you can still arrange it later by:
Logging into your booking via the Manage Reservation section
Contacting TAROM customer service
Informing your travel agent
It is strongly recommended to request assistance at least 48 hours before departure to guarantee availability.
One of the most commonly requested services is TAROM wheelchair assistance at airport locations. There are three types of wheelchair services typically offered:
Assistance for long walking distances (passenger can climb stairs)
Assistance for passengers who cannot climb stairs
Full assistance for passengers who cannot walk at all
When submitting your TAROM wheelchair request, clearly specify:
Whether you need assistance at departure, arrival, or both
If you are traveling with your own wheelchair
Whether the wheelchair is manual or battery-powered
If you are bringing a battery-operated wheelchair, provide battery type details in advance to comply with aviation safety standards.
TAROM disability support includes structured services for passengers with physical, sensory, or cognitive disabilities.
TAROM support for passengers with reduced mobility includes:
Escort service through security and boarding
Priority boarding
Special seating arrangements (subject to safety regulations)
Assistance during disembarkation
Passengers may request:
Guided escort services
Safety briefings tailored to their needs
Assistance with seat location and cabin orientation
TAROM medical assistance staff and cabin crew can:
Provide written safety instructions
Offer visual communication support
It is important to inform the airline in advance to ensure proper arrangements.
If you have a medical condition that may require attention during the flight, you must review TAROM medical assistance policies.
You may need TAROM medical clearance for flight if you:
Have recently undergone surgery
Are recovering from a serious illness
Require oxygen onboard
Have a contagious medical condition
Are in advanced pregnancy stages
In such cases, the airline may request a Medical Information Form (MEDIF) completed by your doctor.
Passengers traveling with medical equipment should:
Inform TAROM at least 48 hours before departure
Confirm if the device is approved for inflight use
Carry sufficient battery power for the entire journey
Common medical devices include CPAP machines, portable oxygen concentrators, and mobility aids.
TAROM assistance for elderly passengers is available for travelers who may not have a disability but require extra help navigating the airport.
Services may include:
Wheelchair support
Escort assistance to gates
Boarding priority
Help with carry-on baggage
Family members are encouraged to request assistance in advance to avoid last-minute stress.
Once your TAROM passenger assistance request is confirmed, here’s what typically happens on travel day:
Arrive at least 2–3 hours before departure
Inform the check-in counter about your assistance request
Staff will coordinate with airport mobility services
Dedicated airport staff will escort you
You may receive priority screening
Boarding usually occurs before general passengers
Cabin crew will:
Assist with seating
Provide safety briefings
Help store mobility aids
However, crew members cannot provide medical care or assist with eating or personal hygiene.
If your condition requires continuous personal assistance:
You may need to travel with a companion
The airline may require confirmation that you are fit to travel
The assistant must be able to assist in emergency situations
TAROM disability support policies prioritize safety for all passengers.
To ensure smooth service:
Request assistance at least 48 hours before departure
Submit medical documentation early
Confirm arrangements 24 hours before your flight
Late requests may still be accommodated but cannot always be guaranteed.
If your journey includes connecting flights:
Confirm that assistance is arranged at all airports
Allow sufficient layover time
Inform the airline about any special medical needs
For international travel, airport regulations may vary, so advance planning is essential.
For safety reasons:
Passengers requiring special assistance may not be seated in emergency exit rows
Seating assignments depend on aircraft configuration
Certain medical equipment must meet aviation compliance standards
TAROM medical assistance guidelines follow international aviation safety protocols.
Here are practical suggestions to make your journey easier:
Carry copies of medical documents
Label mobility devices clearly
Arrive early at the airport
Inform cabin crew of any immediate needs
Pack medications in carry-on luggage
Planning ahead significantly improves the overall travel experience.
You can modify your booking through the Manage Reservation section or contact customer support to add the appropriate assistance service at least 48 hours before departure.
In most cases, wheelchair assistance is provided free of charge in accordance with accessibility regulations.
Medical clearance may be required after recent surgery, serious illness, or when traveling with oxygen or specialized medical equipment.
Yes, but if your condition requires constant personal care, you may be required to travel with a companion for safety reasons.
Services include wheelchair assistance, guided escort through the airport, priority boarding, and help during arrival and departure.
Requesting TAROM special assistance in advance ensures a comfortable and secure journey. Whether you need a TAROM wheelchair request, medical clearance for flight, or assistance for elderly passengers, planning ahead is key. The airline follows structured accessibility procedures to support passengers with reduced mobility and medical needs.
By understanding the process, preparing documentation, and notifying the airline early, you can travel confidently and focus on enjoying your trip.
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